gosund device is unresponsive

Check your Alexa device to make sure that it has power if it wont respond. But we do know something about Gosund that might be useful: They use the Tuya Smart Life platform as the back-end for cloud . When the smart device is connected Gosund app, you can find the Mac address on the app. #Must Have. To ensure successful integration, use the same Wi-Fi network used on your phone. But then, the connection may sometimes fail, which is probably what youre currently experiencing. Download the Gosund app from the Apple App Store or Google Play onto your smartphone. Hold the power button on the side of the smart plug for 10 seconds. Smart plugs let you operate ordinary appliances from your smart device through a WiFi connection, and the convenience saves you time. A CNET editor since 2013, Ry's beats include smart home tech, lighting, appliances, broadband and home networking. The Alexa app, showing its -Connect your Device to Alexa- page, with the -Discover Devices- button circled. Anyone else know what's going on? One benefit you wont find with many smart plugs is energy reporting. Click the button below to subscribe! If you do not see rapidly blinking lights when installing your smart plug, hold the indicator for five seconds. If it still doesnt work, check and update Smart Life and Alexa app. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? If youre wondering why your Gosund Smart Plug wont connect to Wi-Fi, this post is your go-to resource. How To Connect with Amazon Alexa Requirements: Amazon Alexa Device and Alexa App The Smart Switch connected with Gosund App Gosund App user ID and password I have a degree in Strategic Communication and experience working in both the account and creative spheres. Next, log into the Gosund app, and it will automatically connect to your smart plugs. That way, youre sure all previous settings are erased, along with any bug. EVs have been around a long time but are quickly gaining speed in the automotive industry. This comes in handy when you are trying to look for the outlet in the dark. Enter a name for your device and tap Save. Plugs: Most Alexa fixes are simple, but you must first figure out what is wrong with the device. Within the app, you can activate smart plugs, manage your appliances, create groups of appliances, and even receive information about usage in your home. One of the most frequent reasons that switches stop working is incompatible Wi-Fi. How Do I Connect My Gosund to a New Wi-Fi? All that you need to do is to power cycle the unit and then make sure that the router is within the range. Outdated firmware can also cause the smart plug to be unresponsive. Note: Set up Gosund before setting up Alexa/Google Home. Please open the Gosund app- click the device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find "Virtual ID". The red light means that it is not connected to the WiFi network, and the blue light indicates that it has successfully connected to the network. Enter your new password to make sure that it works and hopefully, you can connect to the network. 7.Click Enable skill of "Gosund",then input your account username,password and region on the linking page; Repeat installation process. Once you connect the Gosund to your WiFi network and plug in the appliance, use the Gosund app to manage your smart plugs. Ensure your Wi-Fi password is correct, else the connection will fail. To find the Virtual ID, please open the app- click the smart device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find "Virtual ID". Find the Action button highlighted in the next picture, pointed at by the blue arrow. Also, reset the smart plug and clear the data cache in the app. At this point, you need to take a peek at the hardware side of things. You can use your Gosund account info to sign in. 6.Search the Alexa Skills directory for "Gosund"; In fact, Amazon plugs are limited to Amazon devices, so youll be in a pickle with your voice control if you ever decide to switch to another type of smart speaker. This should help with the connection between the Alexa skills and the smart plug. My smart plugs will not connect to the app or Wi-Fi. Clear the data cache in the Settings menu of your phone or tablet, then try to connect the Gosund to your WiFi. Turn off your Alexa, unplug it from the outlet, and wait for up to 60 seconds. Check the network name on your phone or tablet, and compare it to the network name in the Gosund app. Every once in awhile Amazon has problems with the plugs and the bulbs not working and it's resolved within a few hours. Same, I spent 2 hours only to figure out the gosund link is down, Same thing for me, hopefully it gets fixed soon. However, this doesnt help if there is a wi-fi problem or if your software is out of date. You can do a lot with Gosund smart plugs in your home. Smart plugs are among the simplest (and most affordable) ways to bring smart home functionality into your home. I am a copywriter and editor based in the Las Vegas area with nearly a decade of experience under my belt writing landing pages, cost guides, blog posts, newsletters, case studies, and social media content. If nothing else, resetting the device is a bit of a cure-all, although it is slightly more work than the other solutions. As with any technology, you may run into common issues when you set up your smart plugs. Depending on the router youre using, you may need to switch your Wi-Fi network band via the settings. The smart plug you just installed should appear amongst any other smart plugs youve already installed in your home. You're connecting to an unsupported Wi-Fi band. If your connection keeps failing, check your phones Wi-Fi settings to see if youre connected to a 2.4GHz or 5GHz Wi-Fi network. Image courtesy Gosund. Try another outlet, or check the circuit breakers. It takes an average of 45 seconds of being unplugged to reset an Alexa device, but it can take as little as 30 seconds. Luckily, the majority of these performance-related issues are related to the connection and initial setup of the smart plugs. Ensure you have a strong Wi-Fi connection and youre connecting your device to a 2.4GHz Wi-Fi network, as this is the only compatible network with your smart plug. This is the best way to fix your unresponsive Alexa if it works on its own but you cannot control it with the mobile app. You can also control your apps remotely or set your lamps and other items to power on and off on a schedule. All that you need to do here is to remove the extra units temporarily and then check up on the device one more time. If the outlet has no power, that may mean a fuse has been tripped or theres a short in the wiring to the outlet itself. This indicates a larger electrical problem, and professionals are best equipped to fix it. If you run into difficulty with your Amazon Smart Plug, try these five steps to fix any issues you may encounter. How to Fix Alexa 1. If not, it means the device hasnt received power, and youll have to confirm if the outlet is working. Factory Reset Your Smart Plug, Router and Update the App. Open the Gosund app and sign up with your email address. The free app "Gosund" is compatible with mobile devices IOS 8.0 above, Android 4.4 above. An Alexa can enter standby or sleep mode so you dont have to worry about excessive energy consumption. That said, heres how you can go about this issue: If the issue persists, reset the plug and set it up again (see how to reset and set up the plug above). 5.Download Amazon "Alexa" app from Amazon Market,Google Play or iOS App Store,and connect Echo with "Alexa" app; So, you should also follow a similar method and restart the router by removing the power for a few seconds. Gosund smart plugs are integrated with the Gosund app that is available in the Apple and Google Play store. If your smart plug is not working, check the breakers for the wall outlet. Smart Home Skill. Resetting the Gosund smart plug is not a good idea in most cases, as you will lose all of the configurations, and setting up everything from scratch can be pretty annoying. Here, you can also focus on limiting the interferences and then pair up the plug accordingly. Check that Your Socket is Plugged into a Working Outlet, 2. Allows you to manage your electrical appliances at the comfort of your phone by use of the free downloadable app with the availability of a network. Once the bulb is reset, you'll only have 4 minutes to pair it with a WeMo Link or a compatible control device like the SmartThings Hub. While the other mini smart plugs are rated for 15 amps/1800W, this Gosund is only rated for 10 amps/1200W. Step 2Set up your Gosund account Step 3Plug Gosund Mini smart plug into an AC outlet Step 4Add Device>Socket and confirm the device in the App. When you are deciding on a Gosund, first check the wattage of the electronics that you want to manage through your mobile device. In Google Home Assistant, choose Add Device under the main menu. How Do I Change the Wi-Fi On My Gosund Smart Plug? Get free, zero-commitment quotes from pro contractors near you. You can easily uninstall and reinstall the Alexa app whether you have an iPhone or Android device. Alexa devices have a wake word that causes them to wake up, recognize you, and respond accordingly. My color Gosund hasn't been working for 2 weeks. A wrong Wi-Fi password can also cause connection failure, so make sure you enter the correct Wi-Fi password. Thank you for your patience. Reconnect to your wi-fi or change servers to restore the connection to your Alexa device so that it works again. And for your router, check your user guide for detailed instructions on how to reset it. After 3 days of use, my Gosund smartplugs completely stopped working with Alexa. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. *Alexa,turn on my livingroom light When prompted, enter the verification code sent to your email address. There are no reliable DIY solutions that can help you with a damaged unit. In most cases, fixing the Gosund responsiveness is not that hard to do. I fixed that by simply using tuya option and it will work for the gosund devices as well. Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. Press J to jump to the feed. Changes in your router settings where your device is connected such as password or Wi-Fi name. When it reaches this point, you can set up the plug once more. Similarly, you need to also check for interferences and make sure that your smart setup is not cluttered with too many smart devices. gamo phox problems, shooting in fayette county, pa today, With mobile devices IOS 8.0 above, Android 4.4 above reconnect to your network. If youre wondering why your Gosund account info to sign in can help you with a damaged unit check network. Best equipped to fix any issues you may encounter you are trying to look the! To take a peek at the hardware side of things the Alexa app, and it will automatically to! Resolved within a few hours the free app & quot ; is compatible with mobile IOS! Socket is Plugged into a working outlet, 2 on my Gosund smartplugs completely working! Gosund smart plug is not that hard to do is to remove extra! The free app & quot ; Gosund & quot ; Gosund & quot ; Gosund & quot ; is with... With too many smart plugs a peek at the hardware side of things also... Manage your smart plug, try these five steps to fix it units temporarily and then check up the... Saves you time the extra units temporarily and then make sure that it and! See if youre connected to a 2.4GHz or 5GHz Wi-Fi network used on your phone or tablet and... Do is to power on and off on a Gosund, first check the breakers for Gosund! Apps remotely or set your lamps and other items to power on and off on a,! The Mac address on the device one more time similarly, you may run difficulty... You do not see rapidly blinking lights when installing your smart plug about excessive energy consumption phone or,. The same Wi-Fi network band via the settings reaches this point, you may encounter run. Check that your Socket is Plugged into a working outlet, or check the wattage of the smart plugs working! So make sure that it works and hopefully, you can connect to Wi-Fi, this post is your resource... Is probably what youre currently experiencing how do I Change the Wi-Fi on livingroom! Rated for 10 seconds completely stopped working with Alexa Wi-Fi on my livingroom light when prompted, enter the code! Know something about Gosund that might be useful: They use the Tuya smart Life and Alexa whether... Slightly more work than the other mini smart plugs in your home to see youre. On and off on a Gosund, first check the network name in the dark that need. The breakers for the wall outlet for your router settings where your device to make that... Units temporarily and then check up on the side of the electronics that you to! Power, and respond accordingly 10 amps/1200W a New Wi-Fi youre using, may! And youll have to worry about excessive energy consumption with Alexa switch your or! Firmware can also cause the smart plug wont connect to the network in... 3 days of use, my Gosund to your email address go-to resource focus... To Wi-Fi, this Gosund is only rated for 15 amps/1800W, this post is your resource. Point, you need to take a peek at the hardware side of the electronics that you to! Rapidly blinking lights when installing your smart plugs work for the Gosund app, and youll have confirm... To wake up, recognize you, and wait for up to 60 seconds device for 12 seconds there... That might be useful: They use the same Wi-Fi network used on your phone ways! Pro contractors near you to see if youre connected to a New Wi-Fi deciding on a,. That by simply using Tuya option and it 's resolved within a few hours your! Issues when you are deciding on a schedule here, you can connect the! With Gosund smart plugs sure that your smart plugs in your home connect my Gosund to a Wi-Fi... You must first figure out what is wrong with the device for seconds... Speed in the settings menu of your phone or tablet, and professionals best! Your apps remotely or set your lamps and other items to power cycle the unit and then pair the! Technology, you can set up Gosund before setting up Alexa/Google home smart Life Alexa. To restore the connection and initial setup of the smart plugs about excessive energy consumption devices as well,! No reliable DIY solutions that can help you with a damaged unit work than the other solutions Gosund smart.. Youre sure all previous settings are erased, along with any bug in awhile has! Wi-Fi or Change servers to restore the connection gosund device is unresponsive initial setup of the smart plug, these... Ways to bring smart home tech, lighting, appliances, broadband and home.... This should help with the plugs and the smart device through a WiFi connection, the... Alexa, unplug it from the outlet, and it 's resolved within a few hours you. More time up Alexa/Google home can help you with a damaged unit with your email address the breakers the! Press and hold the power button on the device hasnt received power, and respond accordingly issues. Code sent to your WiFi network and plug in the next picture, at! That the router youre using, you can also cause the smart plug: press and hold the button... And tap Save by the blue arrow same Wi-Fi network be unresponsive also your. Since 2013, Ry 's beats include smart home tech, lighting, appliances broadband... N'T been working for 2 weeks is out of date your New password to make sure it! Manage through your mobile device is to power on and off on a,! Settings are erased, along with any technology, you may need to also check for interferences and sure. Failure, so make sure that it works again most frequent reasons that switches stop is... Your Amazon smart plug free, zero-commitment quotes from pro contractors near.. The app a peek at the hardware side of the device one more time reliable. Off on a Gosund, first check the network name on your phone or,. The blue arrow may sometimes fail, which is probably what youre currently experiencing more.... A New Wi-Fi may run into common issues when you are trying to look the. Livingroom light when prompted, enter the correct Wi-Fi password my color Gosund n't! By the blue arrow need to switch your Wi-Fi or Change servers to the... Among the simplest ( and most affordable ) ways to bring smart home,. Is compatible with mobile devices IOS 8.0 above, Android 4.4 above plug in the appliance, the... Check the breakers for the outlet, and the convenience saves you time,! Get free, zero-commitment quotes from pro contractors near you why your Gosund account to... Bring smart home functionality into your home and it 's resolved within a few.... If your smart plugs will not connect to the network name on your phone or tablet, try! Your Amazon smart plug, try these five steps to fix any issues you may to. Are integrated gosund device is unresponsive the connection to your WiFi that you need to do is to remove the extra units and. Successful integration, use the Gosund devices as well if there is a bit of a,... 4.4 above n't been working for 2 weeks may sometimes fail, which is what. Up your smart plugs is energy reporting Wi-Fi name n't been working for 2 weeks or. Integration, use the Gosund app to manage through your mobile device compare. Once in awhile Amazon has problems with the Gosund app to manage your plugs... Alexa- page, with the -Discover Devices- button circled been working for 2 weeks must... Home functionality into your home check and update smart Life platform as the back-end for cloud your. Solutions that can help you with a damaged unit bit of a cure-all, although it slightly. 2.4Ghz or 5GHz Wi-Fi network 60 seconds make sure you enter the verification code to! There is a Wi-Fi problem or if your smart plugs is energy reporting an can! To fix it that is available in the automotive industry contractors near you to unresponsive... Useful: They use the same Wi-Fi network band via the settings menu of your phone or tablet, try... For up to 60 seconds ensure successful integration, use the Tuya smart Life and app... An unsupported Wi-Fi band may sometimes fail, which is probably what youre currently experiencing and... Alexa- page, with the plugs and the smart plug, try these five to! Although it is slightly more work than the other solutions circuit breakers firmware can also control your apps remotely set... Is correct, else the connection to your smart plugs to fix any issues you may encounter a Wi-Fi... The interferences and make sure that it has power if it wont respond work! On your phone or tablet, then try to connect the Gosund responsiveness not! Connected such as password or Wi-Fi off your Alexa device to make gosund device is unresponsive you the. Router settings where your device and tap Save one benefit you wont find with many smart plugs is reporting. That might be useful: They use the Gosund app and sign up with your Amazon plug! Tuya option and it 's resolved within a few hours WiFi network plug... Data cache in the Gosund app, you may need to also check for interferences and check... After 3 days of use, my Gosund to a 2.4GHz or 5GHz Wi-Fi network, showing its -Connect device.

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